Changes between Version 3 and Version 4 of TicketGuidelines/NewTicketSummary


Ignore:
Timestamp:
Mar 4, 2010 10:38:41 AM (3 years ago)
Author:
damato
Comment:

detailed the ticket guidelines even more.

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  • TicketGuidelines/NewTicketSummary

    v3 v4  
    22 
    33 * no support questions here 
    4  * check whether the issue has already been reported 
     4 * check whether the issue has already been reported. Use the [/search?ticket=on ticket search] for that 
     5 * check our [http://forum.yam.ch/ online forum] and the [http://faq.yam.ch/ FAQ site] for a possible solution to your problem 
     6 * no ''vague'' or one-line reports please! We need a detailed report that leads to a '''reproducable''' case. 
     7 * include a '''step-by-step explaination''' on how to reproduce that problem 
    58 * provide an email address (will not be publicly visible) or [/register register] an account 
    69 
    710 * ''mandatory [wiki:TicketGuidelines#ticket-fields ticket fields]:'' summary, description, type, version, component, severity 
    8  * ''maybe ticket fields:'' complexity, is blocking, depends on 
    911 * ''don't touch ticket fields:'' assign to, priority,  milestone, keywords 
    1012