|Version 4 (modified by damato, 5 years ago) (diff)|
Short guidelines for new tickets:
- no support questions here
- check whether the issue has already been reported. Use the ticket search for that
- check our online forum and the FAQ site for a possible solution to your problem
- no vague or one-line reports please! We need a detailed report that leads to a reproducable case.
- include a step-by-step explaination on how to reproduce that problem
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- mandatory ticket fields: summary, description, type, version, component, severity
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For more information see the full version of the ticket guidelines.