wiki:TicketGuidelines/NewTicketSummary

Version 7 (modified by damato, 5 years ago) (diff)

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Short guidelines for new tickets:

  • no support questions here
  • check whether the issue has already been reported. Use the ticket search for that
  • check our online forum and the FAQ site for a possible solution to your problem
  • no vague or one-line reports please! We need detailed reports that are reproducable.
  • include a step-by-step explaination on how to reproduce your problem
  • provide detailed information about your YAM version (e.g. 2.5-dev-20041111)
  • provide information on your system (e.g. m68k/powerpc, which AmigaOS version)
  • provide an email address (will not be publicly visible) or register an account
  • mandatory ticket fields: summary, description, type, version, component, severity

For more information see the full version of the ticket guidelines.